Hello and welcome to the Fairfax Cryobank Family Forum!
The forum has a new look and the Fairfax Team is so excited to create the best experience for our users.
To Note:
Private Donor Groups and Private Sibling Connection Groups are now located under the category "Groups". Search the donor number in the search box and you should find exactly what you're looking for!
Questions about your forum access? Email forum@fairfaxcryobank.com
Follow these steps to join a private donor group:
1) Log in to the Fairfax forum site, which is connected to your FairfaxCryobank.com account, if you have one already
2) Once you locate your desired donor group, press "Join" at the right of the group
3) Once prompted, to confirm your request, please include the following to verify your information:
- Name (under which the vial was purchased)
- Email
- Clinic Name
- Donor number
- Child Date of Birth or Estimated Due Date
Please allow 2-4 business days to process your request.
Note: A reported pregnancy or birth is required to join private donor groups. Be sure to complete the report prior to submitting your request: https://fairfaxcryobank.com/pregnancy-report-form
*If you are looking to start a private group for a PRS or CLI donor please email forum@fairfaxcryobank.com with the above information and that you are looking to start a private donor group for a CLI or PRS donor*
If you have any questions about the verification process please email forum@fairfaxcryobank.com. All other Client Services questions can be directed to info@fairfaxcryobank.com.
To learn more about how to use the new forum, watch this quick YouTube tutorial: https://youtu.be/qHoF5EY6eSM.
The forum has a new look and the Fairfax Team is so excited to create the best experience for our users.
To Note:
Private Donor Groups and Private Sibling Connection Groups are now located under the category "Groups". Search the donor number in the search box and you should find exactly what you're looking for!
Questions about your forum access? Email forum@fairfaxcryobank.com
Follow these steps to join a private donor group:
1) Log in to the Fairfax forum site, which is connected to your FairfaxCryobank.com account, if you have one already
2) Once you locate your desired donor group, press "Join" at the right of the group
3) Once prompted, to confirm your request, please include the following to verify your information:
- Name (under which the vial was purchased)
- Clinic Name
- Donor number
- Child Date of Birth or Estimated Due Date
Please allow 2-4 business days to process your request.
Note: A reported pregnancy or birth is required to join private donor groups. Be sure to complete the report prior to submitting your request: https://fairfaxcryobank.com/pregnancy-report-form
*If you are looking to start a private group for a PRS or CLI donor please email forum@fairfaxcryobank.com with the above information and that you are looking to start a private donor group for a CLI or PRS donor*
If you have any questions about the verification process please email forum@fairfaxcryobank.com. All other Client Services questions can be directed to info@fairfaxcryobank.com.
To learn more about how to use the new forum, watch this quick YouTube tutorial: https://youtu.be/qHoF5EY6eSM.
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